I was asked last week how BPM solutions can be seamlessly integrated with existing IT infrastructure using the SOA Gateway.
I demonstrated such an implementation at the Intalio Conference in
The demonstration was based on an online insurance company that needed to implement a BPM solution to:
§ Enable brokers create proposals for a company pension scheme
§ Allow key account managers to review proposals
§ Allow brokers to accept or reject proposals
§ Facilitate brokers to drive ad hoc sales campaigns.
All of this, of course, needed to be achieved within a regulatory framework.
The demonstration showed how the insurance company could implement a sales campaign for particular insurance products utilising already existing process models. It highlighted how we can enable the front business line (for example, key account managers) to change and dictate processes without the need to involve the IT department. This can empower the business line to initiate a sales campaign without the need for IT to configure the back-end.
Key to this is the utilisation of standardised technologies, such as web services, BPEL, BPMN, and a code generation approach as opposed to time-consuming manual coding activities. If anyone would like to learn more about this let me know.
John Power – Business Process Management and SOAGateway
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